The Senior Technical Support Analyst will be support the Master Library products that are part of the Follett School Solutions product portfolio and provides product and technical support to Follett's customers, answering complex questions on function and usage of our products and resolving issues escalated by other support teams. The role is integral to exceeding our cus

Technical Support Supervisor Call Center Job Locations US TN Nashville Job Category Operations ID 2024 9185 Shift US Weekday days Overview The Card at Once Supervisor is responsible for the Technical Support team, who partners with client to troubleshoot instant issuance card printers. This role will manage staffing decisions for the team that supports all C@O customers;

The Technical Support Analyst provides product and technical support to Follett's customers, answering complex questions on function and usage of our products via telephone or email. Serves as primary liaison between company and customer. Possesses excellent knowledge of company products used by customers and associated technologies. Operates under general supervision. Th

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were over $11 billion in 2020. In 2021, UHS was again recognized as one of the World

What You'll Do Professionally represent the company as responsive, reliable, and customer oriented technically proficient, cost effective and timely service of the Konica Minolta High Volume Production Line. Install, service and troubleshoot all printing and scanning issues of all production systems. Develop and maintain effective relationships with customers and fellow e

Duties WHAT IS THE CRIMINAL INVESTIGATION (CI) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas CI Tech Operations and Investment Services The following are the duties of this position at the full working level. The work of this position requires ensuring the integration of IT programs and services; de

/Duties Design and engineer control system hardware and software programming based on project plans, specifications, and other contract documents Ability to program projects with various levels of complexity Capable of performing network troubleshooting, database troubleshooting and repair programming Collaborates with the engineering team on the system configuration, netw

Responsible for on site and/or remote troubleshooting repair of desktops, laptops, notebooks, printers, and other associated peripherals or hardware. Responsible for device image, configuration, and staging Hardware & Software related engagements for various break fix efforts Inventory management and adherence to device disposal processes Serves as company liaison with cu

The Assistant Service Operations Manager requires an experienced professional with high levels of energy and initiative, working knowledge of service processes, strong bias for action, and cross functional collaboration. To be successful in this role, the ideal candidate must have a customer first approach, be highly adaptable, thrive in ambiguity, capable of tackling all

The Desktop Engineer is responsible for the development, design, and implementation of the enterprise desktop and laptop systems. They will provide technical research for change, maintenance and enhancement to existing technologies as well as implementation of new technologies and end user devices. This person will work with end users to define corporate needs and to unde

Provides world class customer service in a fast paced customer service center (an average of 60 customer contacts per day) which includes Answering incoming calls and emails, as well as following up on previous issues with customers solving highly complex electric and gas water heater equipment issues on a minimum of three product lines, Documenting call, installation, an

Responsible for on site and/or remote troubleshooting repair of desktops, laptops, notebooks, printers, and other associated peripherals or hardware. Responsible for device image, configuration, and staging Hardware & Software related engagements for various break fix efforts Inventory management and adherence to device disposal processes Serves as company liaison with cu

Documents policy and procedures for IT Support Services and resolves escalation for PC technicians for complex troubleshooting. Oversees inventory of all computer equipment and notifies managers of any shortages. Configures, installs, modifies, and repairs personal computers and peripherals. Installs software and checks it to ensure the device is performing according to u

As an IT Systems Technician you will be responsible for the maintenance and upkeep of computers, hardware, and software within the company. You will work within our ticket system to assist employees/customers as needed. Outside of day to day tasks, you will have the opportunity to work with our larger IT team to tackle corporate initiatives. What You'll Do Maintain and as

Deep understanding of the D365 SCM platform Possess skills to architect solutions that deliver results for our clients Interface with customer project stakeholders, including C level management and directors, to elicit business and functional requirements Function as a subject matter expert for application design, feature optimization, availability, scalability, user expe