Build and maintain strong relationships with clients, serving as the primary point of contact for service related inquiries, escalations, and issues. Oversee the delivery of services to clients, ensuring that service levels, performance metrics, and contractual obligations are met or exceeded. Lead and manage a team of service delivery professionals, providing guidance, s

Process mail through 4 stages Inbound, Centralized, Outbound and Post Close. Perform various Mail Center activities including scanning, sorting, metering, tracking mail, folding, inserting, delivery, pickup, etc. Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude Demonstrate flexibility in satisfying customer demands in a

Batch documents and organize them for data entry processing. Enter data from source documents into automated systems accurately and efficiently. Prioritize work tasks based on processing schedules and client expectations, ensuring timely completion. Perform verification tasks as required, checking for accuracy and identifying errors. Make corrective entries as indicated b

Supervise and lead a team of Core Services staff, providing guidance, support, and coaching to ensure team members meet performance targets and deliver exceptional service to clients. Mail Services, Shipping & Receiving, Courier Services Lift 40 lbs Manage team workflows and prioritize tasks to ensure timely completion of assignments and adherence to service level agreeme

Accurately hand sort materials and insert them into appropriate bins for delivery or envelopes for mailing, ensuring correct matching of materials. Sort documents according to specified criteria, such as names, numbers, or other identifiers, to facilitate accurate processing. Perform manual insertion of materials into envelopes for jobs that are not suitable for machine s

Qualifications Minimum of 2 years customer service related experience High school diploma or equivalent (GED) required Preferred Qualifications Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint preferred) Excellent communication skills both verbal and written Lifting up to 55 lbs with or without accommodations Willingness and availability

Must possess the ability to read and understand written documents as they pertain to the Quality Management System. General PC experience required (Microsoft Office experience preferred) Experience in print/mail operations preferred Demonstrated knowledge and experience operating complex machinery including system print and copy equipment preferred Customer service relate

Customer Service Rep Expectations Daily tasks include, but are not limited to Scan in/out packages and deliver packages internally. Package and process Shipping both Domestic and Int'l. Maintain Coffee inventory on site. Maintain supplies in Breakrooms on designated floors. Ability to cross train in other areas such as Incoming and Outgoing mail and Outside delivery runs

Batch documents and organize them for data entry processing. Enter data from source documents into automated systems accurately and efficiently. Prioritize work tasks based on processing schedules and client expectations, ensuring timely completion. Perform verification tasks as required, checking for accuracy and identifying errors. Make corrective entries as indicated b

This is a full time position for a copy operator. Experience using high volume printers (Xerox, Canon,Etc.) is a must. Experience with the Microsoft office suite and Acrobat is also a must, as well as a working understanding of the fiery printing software. Must be skilled in multiple types of finishing GBC, Coil, wire o; 3 hole drill, etc...) Customer Service Rep About th

Must possess the ability to read and understand written documents as they pertain to the Quality Management System. General PC experience required (Microsoft Office experience preferred) Experience in print/mail operations preferred Demonstrated knowledge and experience operating complex machinery including system print and copy equipment preferred Customer service relate

Perform any and all duties as assigned by management to include; print and mail services, intelligent locker services, and other office services. Performs administrative tasks, provides volumes/billing inputs to one up Manager, and other assigned duties in a timely manner. Handle time sensitive material like confidential, urgent packages Shipping & Receiving Sort and deli

Required Qualifications Minimum of 3 years of customer service related experience required. Excellent communication skills both verbal and written. Ability to effectively work individually or in a team environment. Competency in performing multiple functional tasks. Ability to meet attendance policy. Intermediate PC/Windows experience required. Ability to lift and/or move

This position hand sorts and inserts a variety of client materials into various sized envelopes or into appropriate bins for pick up and delivery to customers. Essential Job Functions Hand sorts materials accurately and inserts materials into appropriate bins for delivery or envelopes for mailing Matches materials (names, numbers, etc.) for inserting Sorts documents Sorts

Reviews data for discrepancies, requests clarification or advise supervisor of any issues. Performs data entry using various software packages as required within deadlines. Verifies data entry through audit reports. Corrects data entry errors or reports them to supervisors. Qualifications for Position H.S. diploma or equivalent Data entry experience or strong keying skill