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The Customer Support Specialist serves to handle security alarm signals from customers' alarm systems and verifies and cancels the alarm or dispatches authorities. Specialist also answers inbound calls from customers with inquiries regarding their security systems and takes action to resolve or escalate toappropriate personnel. Essential Job Duties Notifies customers of alarms at their home or bus
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This position is responsible for representing ADS Security by interacting with the contractors and customers, by servicing fire/security, card access, door entry, paging/sound and other electronic systems. Essential Job Duties Installs and services customer's alarm systems Evaluates space to be monitored for proper security coverage Trains customer on proper use of alarm system Completes continuin
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The Regional Sales Trainer is responsible for providing sales, (product) technical support and training on sales policies and resources for the ADS Security sales team, supporting the branch General Manager(s) and working to increase overall sales success. Additionally, the Regional Sales Trainer will be called on to help recruit new sales team members as well as leading regularly scheduled sales
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The Customer Care Specialist handles inbound/outbound calls from customers to provide information regarding products and services. Specialist will be responsible for account questions, billing, payments and resolving complaints via phone & email. Also, assist in routing calls to the correct department/branch, customer follow up, and more. Essential Job Duties Resolves Customer complaints (first ca
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The Service Coordinator is responsible for maintaining the service call schedule and updating technicians of schedule changes. The Service Coordinator answers inbound calls from Customers to assist in resolving concerns through a series of investigative questions pertaining to the reason for initial contact. Essential Job Duties Maintain a schedule of existing and pending service call activity Com
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Life Safety Consultants are responsible for prospecting, presenting products and services to businesses and homeowners, ensuring proper documentation (often electronic) for sales agreements and proposals, existing customer engagement, and continuous communication with management. Essential Job Duties Proactively schedules sales appointments with current and prospective customers. Services existing
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Life Safety Consultants are responsible for prospecting, presenting products and services to businesses and homeowners, ensuring proper documentation (often electronic) for sales agreements and proposals, existing customer engagement, and continuous communication with management. Essential Job Duties Proactively schedules sales appointments with current and prospective customers. Services existing
Posted Today
This position is responsible for representing ADS Security by interacting with the contractors and customers, by servicing fire/security, card access, door entry, paging/sound and other electronic systems. Essential Job Duties Installs and services customer's alarm systems Evaluates space to be monitored for proper security coverage Trains customer on proper use of alarm system Completes continuin
Posted Today
This position is responsible for assisting with the service call schedule, updating technicians of scheduling changes through clear and concise communication, as well as answering inbound calls from Customers regarding needs both known and uncovered through a series of investigative questions pertaining to the reason for initial contact. Essential Job Duties Manages Admin Assistant personnel Commu
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The HR Coordinator is responsible for the daily support of administrative tasks in support of the human resources department. This position carries out responsibilities including, but not limited to the following areas recruiting, onboarding, benefits administration, and other HR related activities as requested. Essential Job Duties Supports recruiting and onboarding process to include creating of
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The Staff Accountant is responsible for assisting in the preparation and audit of financial and operating reports. Essential Job Duties Financial analysis including analyzing trends, revenue, expense items and key performance indicators. Branch visits to assist field management in the improvement of financial performance. Assist with the annual budgeting process including analysis and interaction
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The Inside Sales Consultant will report to the Director of Marketing and will be responsible for leading important initiatives aimed at helping to deliver the company's annual objectives. The Inside Sales Consultant also plays a vital role in data analysis, which consists of tracking and analyzing prospects, sales, attrition, and customer data to find actionable insights. Essential Job Duties Prep
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